Business Admin Apprentice

Phoenix Liability Services LLP:  Level2/3 Apprenticeship in Business Administration 

Start Date: September 2023

Location: Mold (Head Office), Broncoed Business Park

Salary: Minimum of £15,000

Apprenticeship: Business Administration (Level 2 leading to Level 3)

Company Sector: Insurance Claims Administration

Company Profile:

Phoenix Liability Services (PLS) is an independent loss adjusting and claims handling business, servicing work for a variety of sector clients to include insurance companies, Lloyds syndicates and self-insured corporate entities. The business is engaged in investigating insurance claims and handling them to conclusion, dealing with insurer clients, brokers, solicitors and other industry stakeholders. There are approximately 50 employees located at various offices throughout the UK with the head office being in Mold, Flintshire.

Apprenticeship Profile:

The successful candidate can expect to achieve the above Level 2 qualification over a 15 month period, ideally progressing to Level 3 (further 12 months) thereafter. Training will be structured and will involve exposure to all aspects of administration and associated tasks to include telephony, registering of new claims, maintaining of data and databases, the accounts function and assisting the loss adjusters and fee earners with support.  The apprentice will also participate in work-based learning, supplemented by the components of the Level 2 qualification.

In due course, it is hoped that the apprentice will progress to basic claims handling and investigation work or, alternatively, concentrate on either the administration role or a position within the accounts team.

Qualities Required

The successful applicant will need to demonstrate the following either via application or interview:-

• GCSE Maths and English at Grade 4 (C) or above 
• Good verbal communication skills
• Good written communication skills
• An enthusiasm for the working environment and a willingness to learn
• A collaborative approach and the ability to work within a team
• Initiative